Privacy Policy

Effective Date: 31st October 2026

Website: https://classeswithcat.com

At Classes with Cat, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit classeswithcat.com or enrol in our educational services.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect About You

We may collect and process the following categories of personal information:

A. Information You Provide Directly

  • Contact Details: Name, email address, telephone number, and postal address.

  • Account & Enrolment Information: Parent/guardian details, student details (name, age, year group), class selections, and schedule preferences.

  • Communications: Records of correspondence if you contact us with queries, feedback, or support requests.

  • Payment Data: Transaction history and billing details. All financial transactions are processed securely via third-party payment providers (e.g. Stripe, PayPal, or direct bank transfer). We do not store full payment card details on our servers.

B. Information Collected Automatically

When you visit our Site, technical data may be automatically collected via browser logs and cookie technology, including:

  • Your IP address, browser type and version, time zone setting, and operating system.

  • Information about your visit, including URL clickstreams, pages viewed, and response times.

2. How We Use Your Personal Data

Under the UK General Data Protection Regulation (UK GDPR), we must have a lawful basis to process your personal data. We process your data for the following specific purposes and legal bases:

  • Enrolling Students and Managing Class Schedules: We process contact and enrolment details under the legal basis of Contractual Necessity to deliver our educational services to you.

  • Processing Termly Payments and Accounting: We process contact and payment data under Contractual Necessity and Legal Obligation to collect fees and satisfy UK tax laws.

  • Sending Service Communications: We use contact details under Contractual Necessity and Legitimate Interests to send class reminders, term updates, and access links.

  • Fulfilling Safeguarding and Child Protection Duties: We process contact, enrolment, and incident information under Legal Obligation and Vital Interests to protect the safety and welfare of children.

  • Improving Website Performance: We process technical usage data under Legitimate Interests to maintain, secure, and optimise site functionality.

3. How We Share Your Personal Data

We do not sell, rent, or trade your personal information to third parties. We share data only in the following specific circumstances:

  • Service Providers: Trusted third-party vendors who assist in operating our business (e.g. web hosting, scheduling platforms, video conferencing tools like Zoom or Google Meet, and payment gateways). These providers process data strictly on our instructions.

  • Statutory Safeguarding Authorities: Where a safeguarding concern or disclosure arises, we have a legal duty to share relevant information directly with the child's local authority (such as Children’s Social Care or MASH) and/or law enforcement authorities.

  • Legal Requirements: If required by law, court order, or governmental regulations.

4. Children’s Privacy & Safeguarding Data

Protecting young learners is central to our operations.

  • For students under 18 years of age, account creation, class bookings, and consent must be provided by a parent or legal guardian.

  • We do not knowingly collect personal information directly from children under 13 without verified parental consent.

  • Any sensitive personal data collected in connection with safeguarding concerns is held securely, with access strictly restricted to our Designated Safeguarding Lead (DSL).

5. Data Security & Storage

We implement robust administrative, technical, and physical security measures to safeguard your personal data against unauthorised access, disclosure, alteration, or destruction.

Your data is stored primarily within the UK and European Economic Area (EEA). If any third-party service provider transfers data outside the UK/EEA, we ensure appropriate safeguards (such as UK International Data Transfer Agreements or Standard Contractual Clauses) are in place.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Active student and account records are kept for the duration of your enrolment.

  • Financial and accounting records are retained for 6 years following the end of the financial year to comply with UK HMRC regulations.

  • Safeguarding logs and records are retained in accordance with UK statutory guidance on child protection.

7. Your Legal Rights Under UK GDPR

Under UK data protection law, you have the following rights regarding your personal information:

  • Right of Access: The right to request a copy of the personal data we hold about you.

  • Right to Rectification: The right to request correction of inaccurate or incomplete data.

  • Right to Erasure ("Right to be Forgotten"): The right to request deletion of your data, subject to legal and statutory record-keeping exemptions.

  • Right to Restrict Processing: The right to request that we temporarily suspend processing your data.

  • Right to Data Portability: The right to receive your personal data in a structured, machine-readable format.

  • Right to Object: The right to object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the UK data protection supervisory authority:

Information Commissioner’s Office (ICO)

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Website: https://ico.org.uk

8. Third-Party Links

Our Site may contain links to third-party websites. We do not control these external sites and are not responsible for their privacy statements. When leaving our site, we encourage you to read the privacy notice of every website you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our legal obligations or operational practices. Any updates will be posted on this page with a revised "Effective Date".

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at: